Our Services

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Our Marketing, Communication & Sales Agency Services

- Consulting and Sales in Asia Pacific and Latam.
- Assessment and analysis of potential new businesses or expansion of consolidated businesses.
- Development of new commercial contacts in relevant areas and support in overcoming critical phases.
- Organization and management of mission trips.
- Customer relationship management (CRM) where all the leads are classified in the following stages:
  - 1. Initials: all the suitable leads we identify.
  - 2. Send info: all the leads that we have already sent info to.
  - 3. Consideration: leads in a process of engagement.
  - 4. Negotiation: all leads in quotation and negotiation phase.
  - 5. On Hold: when awaiting for clarifications from either buyer/seller.
  - 6. Closing: all leads under proforma and awaiting for payment.
  - 7. Won: sales processed and won with payments received and products shipped.
  - 8. Lost: projects awarded to other companies.

How We Operate

We search, contact, interview and follow up potential customers from the first stage of the sales cycle.
We target companies via our constantly growing CRM, rich in prospects, contacts and leads in fields such as Automatic Access, Security & Access Control, Video Analytics & Defense, and Traffic Sensors & Parking.
We send monthly Newsletters to keep leads informed and generate direct requests from potential customers.
We send monthly reports to manufacturers and host conference calls and meetings to align strategies.
Business trips to customers and visits to exhibitions are included in the monthly fee.

Our After Sales Services

- Each manufacturer trains our technical team for all the after sales matters.
- YEM establishes long lasting relationships with the after sales department of Distributors and System Integrators.
- Identification of additional opportunities to extend consolidated businesses.
- Provision of expertise spanning from Automatic Access and Security & Access Control to Critical Infrastructure Protection & Video Analytics and Traffic Sensors.
- Plan and management of after-sales missions.
- Support with Proof of Concept at end-user sites.
- Local technical training of Distributors and System Integrators on site and/or remotely.
- Business trips to your customers’ office for on-site support.

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